The Social Relief of Distress (SRD) Grant program offers short term aid for South African citizens. However, if you are a refugee or asylum seeker, you can also apply for the SASSA SRD R350/R370 grant. But you must be in South Africa to apply and receive an SRD grant.
So, check SASSA SRD Status; if your status is declined, then this guide is for you to apply for consideration.
Reconsidering appeal is your right, so use your right to change SASSA’s unfair decision.
Who Is Eligible for SRD R370?
- You must be in South Africa
- South African citizens can apply
- Asylum seekers are also eligible
- Refugees can also apply
- Males and Females are both eligible
- Applicants’ age must be 18-60
- You must be unemployed
- Your monthly income must not be more than R624
- If you are receiving any other unemployment grant, then you are not eligible for the SASSA SRD.
Why SRD Appeal?
Did you check the eligibility criteria carefully? If you think that you are eligible, but your application is rejected. In this case, SASSA gives us the opportunity to appeal for declined or rejected applications.
However, you must have a valid reason to appeal. For example, you think that officials did not handle your application properly and rejection is unfair.
How to Appeal for SRD Declined Application?
If you are facing challenges in getting an SRD R370 grant, then you can appeal. This process is for all declined applicants who think that it is an unfair decision.
(ITSAA) The Independent Tribunal for Social Assistance Appeals handles the appeals and solves them in a maximum of 90 days.
Steps to Lodging an Appeal Online:
Please follow the guide below to appeal for the declined SRD application.
Check SASSA Status:
- Open https://sassastatuschecksrd.net.za/
- Enter your information to check the SASSA SRD Status
- If your status is “Declined,” then follow the steps below.
Note:
You cannot appeal in a single reconsideration application if your status is declined for multiple months. You must apply separately each month.
Access Website
- Retrieve the SASSA SRD Appeal website.
- Find the appeals section and click on it
- Enter 13-digit African ID no.
- Enter the registered number
- and click on the “send pin. “
Verification process:
- You will receive an OTP verification PIN
- Enter the pin
Select Month
As you enter OTP, you will see your SASSA SRD R370 record. Now select the month with declined status, and you want to appeal.
Reason and Proofs
- Here, you will find the reason for the declined status
- Provide documents to prove your eligibility
- Submit your application
Stay Connected
- You will receive a verification message from the independent tribunal for the successful submission of your application.
- Please stay connected. SASSA takes two to three months for a final decision.
Why SASSA SRD Application Declined?
SRD applications may be rejected or declined due to multiple reasons. So, here are the reasons to know first before appeal.
- Identity Verification Unsuccessful:
If SASSA finds wrong or mistaken information on your application form, then your application will be declined. So, be careful your information on the application form must be matched with the database of the Department of Home Affairs.
- Existing SASSA Grant:
Your application may be declined if you receive any other SASSA grant like (NSFAS) National Student Financial Aid Scheme (UIF) Unemployment Insurance Fund. So, if you are going to apply for this grant you may stop other grants.
- Gov Payroll Registered:
If you have a government job or are receiving income from any other source more than the threshold income, your application will decline.
- Age Range:
If you do not fall into the age window of 18 to 60, your application may decline.
- Deceased Record on DHA:
If you are deceased or died in the record of the Department of home affairs South Africa, then your application will decline.
What To Do If Appeal is Also Declined?
If you applied for reconsideration and your appeal is also declined, then you do not have any further chance to apply.
SASSA or ITSAA handles your applications so that you can visit their nearest office. However, you can contact the High Court if you are sure about an unfair decision.
How to Contact for SRD Grant Appeal Queries
You can contact the ITSAA or Department of Social Development for further issues regarding appeal:
- Phone No.: 012 312 7727
- Fax No.: 086 534 3124
- Email Address: [email protected]
- SASSA SRD Postal Address: Private Bag x 901, 0001, Pretoria
Conclusion
SASSA SRD appeal is for those who are facing the issue of a declined SRD R370 application. However, you can only appeal if you think that declined status is unfair.
This guide covers all the ways to appeal. However, you can find the reasons for declined application that will help to resolve the issue while applying for reconsideration.
FAQs
How long does SASSA appeal take?
It may take 60 to 90 days to process an appeal.
Is it possible to decline an appeal?
Yes, SASSA/ITSAA can reject your appeal in case of wrong or misinformation.
What is the deadline for appealing?
You must board your appeal within three months.